At Jaya Institute, we are committed to providing prompt and reliable delivery services for all physical products, study materials, and certificates ordered through our website. Our goal is to ensure a seamless experience from the moment you place your order to the time it reaches your doorstep.
All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Standard Delivery: 5–7 business days (within India)
Express Delivery: 2–3 business days (available at an additional cost, subject to location)
Please note that actual delivery times may vary depending on your location and local courier services.
Free shipping on all certificate dispatches and course materials for enrolled students.
For merchandise or additional products, shipping charges will be calculated at checkout based on weight and location.
We work with trusted courier partners such as India Post, DTDC, Blue Dart, and others to ensure safe and timely delivery.
Once your order has been shipped, a tracking ID will be shared via email or SMS to help you monitor its status in real-time.
Currently, we offer shipping within India only. For special cases or international queries, please contact our support team.
If your package is delayed or hasn’t arrived within the expected timeframe, please contact us at jayainstitute@gmail.com or call us directly. We will promptly investigate the issue and provide assistance.
If you receive a damaged or incorrect item, please report it within 48 hours of delivery. We'll arrange for a replacement or refund as applicable.
For further questions about shipping and delivery, feel free to reach out to our support team. We're here to help!